Privacy Policy
Last updated: 11 November 2026
1. Who we are
This Privacy Policy explains how TCN Consultants Limited ("TCN", "we", "us") handles personal data when you visit tcnconsultancy.com or wejustscale.com, or when you contact us.
TCN Consultants Limited is the controller of your personal data.
- Company: TCN Consultants Limited, incorporated in Hong Kong
- Company No.: 77301380
- Registered office: Unit 2904–05, 29/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
- Email: info@tcnconsultancy.com
This policy applies to our websites and to our business contacts and clients. We apply the EU General Data Protection Regulation (GDPR) where it applies to you, and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).
2. What we collect and why
We only collect the personal data we need to respond to you and to run our business. We do not sell personal data.
| Data | When we collect it | Why | Legal basis (GDPR) |
|---|---|---|---|
| Name, email address, company, phone number and the content of your message | When you email us | To answer your enquiry and follow up | Legitimate interest; steps before a contract |
| Contact and billing details of clients and their staff | When we work together | To deliver our services, invoice and keep records | Performance of a contract; legal obligation |
| Technical visit data (pages viewed, browser type, country, referring site) | When you visit our websites | To keep the websites secure and see how they are used | Legitimate interest |
Our websites do not set tracking or advertising cookies and have no contact forms. We use Cloudflare Web Analytics, which measures visits without cookies and without identifying individual visitors.
3. Sharing, transfers, retention and security
Who we share data with. We share personal data only with service providers that help us run our business, such as our website hosting and delivery provider (Cloudflare), our email provider, our accountants and auditors, our company secretary and our bank. They may only use the data to provide their service to us. We also disclose data when the law requires it.
International transfers. We are based in Hong Kong and some providers process data in other countries. When we transfer personal data from the EU, we rely on safeguards recognised under the GDPR, such as the European Commission's Standard Contractual Clauses.
How long we keep it. We keep enquiry data for up to 2 years after our last contact. We keep client and invoicing records for as long as Hong Kong law requires, currently 7 years. After that, we delete or anonymise the data.
Security. We use access controls, encrypted connections and reputable providers to protect personal data.
4. Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to how we use it, or to receive a copy in a portable format. Where we rely on your consent, you can withdraw it at any time. Email info@tcnconsultancy.com and we will respond within 30 days.
If you are in the EU, you can also complain to your local data protection authority. In Hong Kong, you can contact the Office of the Privacy Commissioner for Personal Data.
5. Changes to this policy
We may update this policy when our services or the law change. The date at the top shows the latest version.
6. Website terms
We do not sell products or services through this website. Each client engagement is governed by its own written agreement. Website content is provided for general information only and is not professional advice.